Return Policy

Return Policy

  • Your satisfaction is our priority. Returns or exchanges are accepted within 30 days of purchase.
  • Products must be unused, unopened, and in resalable condition.
  • Orders older than 30 days are not eligible for return or exchange.
  • Please email us at info@candleaddict.ca with your Order # before returning any item.
  • Refunds are issued once returned items are received and inspected.
  • Return shipping costs are the customer’s responsibility. Original shipping fees are non-refundable unless the item arrived damaged.
  • Damaged items will be replaced with the same product only. A photo of the damage may be required.
  • Return packages should be sent to:

Candle Addict: CP 83634Montreal, CP Garnier, QC H2J 4E9