Terms of Service
By using our website and purchasing our products, you agree to the following terms and conditions.
Products & Orders
All products are subject to availability. We reserve the right to limit quantities, update pricing, or discontinue products at any time without notice.
Pricing & Payments
All prices are listed in Canadian dollars (CAD). Applicable taxes and shipping fees are calculated at checkout. Payments are processed securely through trusted payment providers.
Shipping
We ship within Canada and aim to process orders within 2–4 business days. Delivery times may vary depending on location and carrier delays.
Returns & Refunds
Due to the handmade nature of our candles, all sales are final unless an item arrives damaged or defective. Please contact us within 7 days of delivery for assistance.
Candle Safety
Customers are responsible for following all candle care and safety instructions. Never leave a burning candle unattended. We are not liable for damages caused by misuse of our products.
Intellectual Property
All content on this website, including photos, logos, product names, and text, is the property of the brand and may not be copied or used without permission.
Limitation of Liability
We are not responsible for indirect, incidental, or consequential damages arising from the use of our products or website.
Changes to Terms
We reserve the right to update these Terms of Service at any time without prior notice.
Contact
For questions regarding these terms, please contact us through our website or customer support email.